What is a First Contact Practitioner?

By Harry Holder
First Contact Practitioner, Chartered Physiotherapist

Introduction:  

First Contact Practitioners (FCPs) were introduced to NHS general practice after extensive pilot studies in 2018-19. These FCP services offer patients access to an expert Physiotherapist at their very first contact in their GP practice. This ensures patients receive expert assessment and advice for their muscle, joint or bone condition and frees up time for GPs to help patients with other, more medical problems. These services have demonstrated excellent outcomes for patients, and service efficiencies. 

Horder Healthcare has developed a team of FCPs to work across East Sussex and I am one of them. I work across a number of practices and as a team we provide clinicians to 6 primary care networks in East Sussex. I have a degree in Physiotherapy (BSc) with 8 years of experience working in NHS, private hospitals and elite sport and like other members of my team am qualified to deliver musculoskeletal joint injections.  

The FCP role is new to primary care and therefore not widely understood.  The following questions came from a recent patient group and the answers hope to give you a better understanding of how the FCP service can be of help to you.  

References:

1. Evaluation of the First Contact Physiotherapy (FCP) model of primary care (2020) Goodwin R, Jordan K, Moffatt F. Keele University, University of Nottingham

2. firstcontactpractitioner.org.uk

3. csp.org.uk/professional-clinical/improvement-innovation/first-contact-physiotherapy-0

4. csp.org.uk/system/files/documents/2018-10/001536_First_Contact_reception_info.pdf