getUBetter (gUB) Frequently Asked Questions
getUBetter works with your local NHS services to provide FREE and safe digital self management support for all common muscle, bone, and joint injuries and conditions (MSK).
We provide personalised support to help patients with their recovery, build their confidence to self-manage their condition at home, and know when to seek further help through the app.
Anyone in East Sussex aged 16 years old or older who has a new, recurrent or long-term MSK condition.
getUBetter works alongside routine care – linking patients to trusted, local, and approved self-management pathways. Most muscle and joint problems can be managed without any specific or specialist treatment.
Using getUBetter gives patients the opportunity to self-manage, a greater understanding and control over their condition, and the confidence in their ability to trust their own recovery.
getUBetter does not replace the health service but works alongside it to complement and standardise it.
getUBetter is safe and evidence-based. All the app content is signed off and approved by your Integrated Care System (ICS)’s clinical team, in this case clinical leads from East Sussex MSK Community Partnership. The app is locally configured to your ICS’s pathways and is regularly updated.
The app has multiple layers of risk mitigation, providing safe self-management while advising patients to seek help if needed.
The service is free for clinicians and patients to use.
- Back
- Back & leg
- Neck
- Shoulder
- Elbow
- Wrist
- Hand
- Hip
- Knee
- Ankle
- Foot
- Upper limb tendinopathy
- Lower limb tendinopathy
- Sprains and strains
- Persistent (Chronic) pain
- Content configured to your local area and Integrated Care System.
- Clear advice on where to get help when needed.
- Easy-to-use, personalised self-management support, advice videos and guidance.
- Exercises matched to the patient’s stage of recovery with the ability to progress at their own pace.
- Recovery tracking tools, including setting aims and goals, a pain scale, and a diary function.
- A symptom checker that directs people to the appropriate service if there are any concerns.
- Information on local support and services such as weight management, exercise opportunities, and talking therapies.
Patients can turn any text into audio in the language of their choice. We support:
Arabic
Bangla
English
Farsi
Gujarati
Polish
Portugese
Punjabi
Romanian
Somali
Spanish
Ukrainian
Urdu
Welsh
Turkish
Cantonese
Nepalese
Tamil
Mandarin
Hindi
Download the getUBetter app from the Apple App or Google Play stores
You can download the app through this link East Sussex getUBetter app
If you need further help getting started, watch our video or get in touch with one of our team at contact@getubetter.com.
