Average Waiting Times
Frequently Asked Questions:
ESMSK does not provide urgent services. However, we do recognise that some patients referred to us require more timely access to care. This may be to ensure certain clinical conditions do not deteriorate further and cause harm to a patient or to support those patients who’s quality of life is most significantly being affected by their condition. All referrals received by ESMSK are clinically triaged and placed on either routine or urgent waiting lists to recognise these factors. If you believe your symptoms are getting worse, or your MSK condition is causing a more significant impact on your quality of life compared to when you were referred, you are encouraged to contact us to discuss the urgency of your referral.
Advanced Practitioners (APs) are physiotherapists with additional experience and training which enables them to diagnose and treat a wider range of conditions. APs usually specialise in a particular area of the body, for example, Foot & Ankle, Hand & Wrist, Hip, Knee, Shoulder & Elbow and Spine.
ESMSK works with the Medical Imaging Partnership (MIP) for all diagnostic services. MIP provide a first-class diagnostic service and have a huge amount of experience in delivering high-quality diagnostic scans which are interpreted and reported by specialist radiologists and clinicians. Find out more here:
The Medical Imaging Partnership
The waiting times shown on our website are average waits from a previous month. They are intended as a guide to help you understand what waiting times have recently looked like.
An average is worked out by looking at all patients who were seen during that month and combining their waiting times. Some patients are seen very quickly, while others may wait longer — for example because of personal circumstances, appointment availability, or changes or cancellations.
When we calculate the average, we include hundreds of appointments, which means it reflects a wide range of experiences. Because of this, your own waiting time may be shorter or longer than the average shown.
We share these figures to be open and helpful, but they are not a guaranteed waiting time.
This page shows our routine average waiting times for appointments.
Showing November 2025 data.
