Complaints, Comments and Concerns
What matters to you?
A guide to making a complaint.
Making formal or Informal Complaints:
We aim to provide caring, high quality services and are always pleased to receive feedback from you, your family or friends. Through gaining feedback we are able to focus our attention to areas of improvement which will make the biggest difference to patient experience. If you wish to make a complaint, please feel free to approach the staff who have been caring for you. They will endeavour to resolve any issues and concerns immediately to your satisfaction. If you would like to make a complaint or comment to Sussex MSK Partnership East Senior management you can:
Write to:
East Sussex MSK Community Partnership
PO BOX 3196
Eastbourne
East Sussex
BN21 9QH
Email
esht.esmskcomplaints@nhs.net
Phone
0300 131 5225